Testimonials 2023-09-03T19:52:26+00:00
Removal Company Testimonials


It is easy for us to say we are great because we think the values we uphold are good ones. Read on to find out what others are saying or please click here to submit a testimonial.

Recently we have serviced one customer, Mister Chang, and Wang, in Reading as we do to all our customers. This is against Trustpilot who our customer has forwarded an excellent review to Trustpilot and Trustpilot has not posted that on the website. Trustpilot always posts bad reviews about Bella Removals. Trustpilot is a company we do not trust. Our views are based on the jobs that we do on a day-to-day basis. We have service clients from a very little less £50 to more than £15,000 but all our clients are similar to us. We do not differentiate between any client. There are good and bad times, but Trustpilot, a so-called company whom people trust a lot, does not post good reviews of any company other than the company that they want to be favored. I would really ask Trustpilot to post that review which was sent by our client Wang and Cheng, who will definitely post the review again on our website. Thank you again and I hope trust Pilate let small businesses flourish in England and the United Kingdom. Thank you.

Nikki, Bella Removals

Bella Removals did a great job Ravi and the team made it stress-free, they were on time we moved without any problems, and affordable too. Recommend them

Sowmya Prabhu

I moved from Reading to Newport on 2nd July using your service. I found bella removals  service convenient cooperative. Rafic was helpful and understanding to cope with suitation. But the price rate was a bit expensive than normal rates.

Saroj Nepal

Contacted Bella only 3 days to move date, and they were very helpful with providing advice regarding securing interim storage. Move date, they showed up and moved all items efficiently into storage and also picked up from storage to final destination. They are a friendly and efficient team and really took the hassle out of moving for me. Also good value for money. I’ll recommend .

Ugonna Onyenekwu

Nikki and her assistant did an excellent job. They arrived early, worked hard and took a lot of trouble to pack time carefully to avoid breakages.
They were cheerful, and strong and delivered everything safely and on time. I recommend them.

(Move Date: 2023-01-18, From 13 Anderson St, To: RG26)

Sarah Maltby

Bella Removals was prompt, professional, good value for money and provides fast and friendly service for a very last minute move needed for a renovation project that needed a large portion of my house furnishings removed with 2 days’ notice. Thanks so much, Rafi and Nikki!!!

Michelle New

Precise, fast, strong builds, well trained and good price. Can call them “The MARVELs”. Best Removal Company

Ali Abbani

We wish to thank M/s Bella removals for the great job they did and the professional handling of our move! The team was truly kind and well mannered and they completed their mission diligently. We highly recommend them and wish them permanent progress and prosperity!

Zeina El-Kadi

Bella Removal has been tremendously helpful and professional. They really took the stress of our big move whilst being respectful to our home and items. I have told the team I’ll be contacting them again for my next move as am not sure I will find another mover quite as great as them.

Temi Lawrence

The team from Bella Removals were skilled, efficient and extremely helpful. Unfortunately, my physical abilities are limited but thanks to the team at Bella Removals my move went smoothly. They dismantled/transported/reassembled a slate bedded dining pool table & an ottoman king-sized bed safely. Two normal beds, one of which was another king. A garage of tools/equipment, three normal bikes and a recumbent tricycle. A shed of gardening equipment, patio furniture and two large potted plants. White goods including a washing machine, tumble dryer and a tall freezer. Kitchen table/eight wooden chairs, three-piece suite and double-sized swivel chair. All of this was done with great communication; both in person & texted updates. We were quoted an extremely competitive price despite the amount of goods that needed to be transported and the team only called it a day once everything was assembled and we were happy. Checks of service were asked for throughout the day. A later visit to reclaim a transport chest was also easily arranged through text. Considering the scale of the job that our move turned out to be I am extremely grateful to Raffi, Nikki and the team.

Philip Hinton

They moved me from reading to Scotland, very very professional I had full service with packing, they move me 2 years ago I have very fragile and expensive items my beds are huge master unique but Rafi give me very good service whatever he promised he delivered I just only trust on Bella removal and they never let me down my whole family use Bella removal last five years very happy with their services I must recommend this company to everyone highly professional my six bedroom house with packing they done the excellent job very happy.

Furqan Ilyas

They helped me move from Northolt to Basingstoke also very hardworking people, and efficient. They packed partially everything in the house the day before and then finished up quickly the day after. All my fragile items also remain intact no damage at all!! They made sure the floors were covered with blankets so it doesn’t get any stains. And made zero damages I’m happy with their service and I highly recommend it.!

Max well

Affable people. They packed & moved my stuff quickly.

However, since the move, I see that they have stuffed my belongings into bags. Put other things into boxes that I had labelled from my last move. Put items onto fragile things. Mixed everything up so I now don’t know where anything is.

I understood that their packing service would mean they used new boxes to pack up things that weren’t already packed. Not just use my boxes and fill them up to capacity. Or use my bin bags, suitcases and boxes. I don’t think they used any packing materials of their own.

I’m glad they packed & moved my stuff because I was unwell and couldn’t, but I’m disappointed that it wasn’t done in a more orderly way.

Sophie Turner

Great moving service, and helped us massively Nikki and Rafi made our moving day as smooth as can be.

Murray Lawson

Good experience on the whole with Bella Removals. We moved from a large six bedroom house in Brentford to a similar sized property near Guildford. The team know the route well. They were very accommodating around an uncertain exchange and completion date and ensured we knew they were flexible and available for us. Rafi and Nikki took control – they are a great family business with strong family values. The packing and protection of our property were great and all done in time. I think the job was slightly bigger than expected, but Rafi shuffled things to make sure the packing and moving were done on time. They worked late hours to get everything done. Our completion delayed but the team worked late into the night to ensure that everything was unpacked and brought into the property that evening before they left. There were a few minor damages but this is to be expected as by the end, everyone was getting tired (they worked well past midnight). Rafi made good on the items we flagged (one broken picture) and delivered it back to us without issue. A lovely family business that we developed a good relationship. Would recommend it to anyone – just be clear on the expectation and the situation – and they will make it happen.

Paul Benson

I would strongly recommend. David and the team took the pressure off my shoulders and made the move stress free. Great Job

Menaka E

Bella Removals team offered an excellent professional service on short notice after the removal firm scheduled to do the service failed me at the last minute of my move. They went far and beyond even what was agreed and helped out big time and made sure every piece of items were delivered in good condition. Amazingly they worked past midnight beyond what they sugned up for to ensure my massive fridge was dimantled and reassembled in the house. will definately recommend such a professional service. Keep up with the good job

Billy Nelson

Although our date for moving changed several times during 4 months, Rafi and Nikki were most understanding and on the actual day of moving the packing and delivery services were excellent!

Ray Livingstone

I hope you’re all nearly home safely. I’ve transferred over the remaining balance. Thank you again for all your hard work. I really enjoyed getting to know you a little. All the very very best for your future success as a business and happiness with your families.


Rafi & his team were very good from the beginning. We only moved about 2/3 miles but we had 2 vans full of stuff. They were friendly, professional helpful and accommodating. Completely trustworthy and would highly recommend to use their services.

Bhavin shah

Bella Removal is a responsible company. they moved my house from london to paris. they not only packed and moved me, but also supervised my move all the way. and came to paris to check all goods arrived safely. I am a mother with 3 small children. they my stress free move. (Original) Bella Removal est une entreprise responsable. ils ont déménagé ma maison de Londres à paris. ils m’ont non seulement emballé et déplacé, mais ils ont également supervisé mon déménagement de tout leur chemin. et est venu à paris pour vérifier toutes les marchandises parvenues en toute sécurité. Je suis une maman avec 3 petits enfants. ils mon déménagement sans stress. (Translated by Google)

Rahma Admi

Raffi & Nikki were such an amazing help with packing and moving us from Reading to Leeds. They were prompt, efficient and professional which made the transition very smooth. Will definitely hope to use them again!

Angelina Lambert (Angie)

I can not speak highly enough of Bella Removals They were absolutely amazing helping us move. I was expecting to pay more than we did. They all worked incredibly hard on the day. Bella Removals are a family run business and what a lovely hard working family they really are. Thank you so much for making the day go smoothly.

V Banning

We only moved about a quarter of a mile but we had 3 Luton vans full of stuff. Bella Removals were fantastic from start to finish. Came the afternoon before we moved to load one van so we could be out quickly on completion day. They were friendly, professional and helpful. Would definitely recommend and would use again. Fab service and well priced. Thanks again.

Chris Ibbetson

The best company I’ve ever dealt with. No problem with anything no job too difficult, very responsive and helpful team. Completely trustworthy and highly highly recommended. All at a great price – not something common these days! Feel free to contact me if you want further details.

David de Wet

This was my second move with Bella Removals, and it was just as smooth as the first. Everything went smoothly, from the scheduling to the pre-move planning to the moving day itself. Exceptionally well-trained and well-organized crew. I highly recommend Bella Removals.

Jemma Davies

Bella Removal Lads easy to book, visited in person, explained the move, good communication, moved the date without any fuss or charges, friendly and helpful on the day of the move.

Mr John Raggette

The team are very organised, professional, very helpful and friendly. They had everything pack in no time. They even stayed later than usual as we didn’t pick our keys up until very late in the day. Would definitely recommend.

Simon Holmes

Brilliant communication, always answered the phone to questions I had, very reassuring throughout. Very friendly and helpful team. They packed up everything in the house, so my elderly mother didn’t have to spend any time tripping over boxes. I would definitely recommend them. Thanks, Rafi.

Sarah Harding

Hi guys. I have used Bella removal on July the 19 and the experience was fault less. I am so pleased with all the progress and would recommend them to anyone

Malika Lmallouki

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Nigel Eastham

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

T Tímár

Fantastic customer service . From London to the S.E . House emptied promptly and efficiently . New property on second floor, with no lift. Back breaking work and not one complaint . Cost effective and excellent value for money. Very flexible and professional. Would recommend.

Robert King

Rafi and his team were FANTASTIC. I cannot praise them a enough. Rafi came to my house to get a quote and provided a very reasonable price which I was delighted with. His communication was fantastic. On the day of the move, Rafi and his team made a stressful day feel calm. They treated my home and belongings carefully and bent over backwards to help me – they even built my flat pack bed in my new house! I could not recommend them enough.

Charlie Young

Bella removals came and gave us a competitive quote and were very professional in the move and went beyond what was expected when last minute changes meant our goods had to go in storage Fully recommended and hope to use again when we move again soon.

Nigel Eastham

Very efficient from start to finish. The packing was done on the day before which I am sure helped the day to go smoothly. They went the extra mile with our garage shelving. Nikki and Hussan (sp?) did a great job in organising and making sure everything went smoothly, and did not complain when there was a delay caused by a solicitor further up the chain. I would certainly recommend them.

Geoff Boxall

I’m very satisfied with this company! They are very reliable and helpful!

Orsolya dezsö
Very good removal service. Packed and unpacked all our items when removing houses all very carefully. On-time and very professional.
Wahidul Haider

Rafic (Bella Removal team head) attended a collection for my gymnasium equipment to be collected from Norfolk to London to collect a large expensive piece of machinery which required trust, efficiency and awareness. I was very elated with Rafic’s customer service, he and his team of 3 were very helpful and very professional.

Thank you Rafic for your service.

Natalie Sang

Thanks to Bella Removal team. You did a great job. Thanks to everyone. Hope you have all recovered from the long journey from Reading to Devon and back. Thank you very much for all the good service. Take care and good luck to have many more removal jobs. Highly recommended.

Jonathan & Hilary

I used Bella Removals to move across the country. From my 1st phone conversation, I knew I was working with the best company! Everyone was extremely professional, so nice and cared about myself and my belongings. My movers showed up on time, wearing PPE, and were so quick and careful with my stuff as they packed everything up. I appreciate the great job everyone did! I highly recommend Bella Removals to anyone looking to move!

Kathleen Dobbs

Niki and his team were great! They were very fast and made sure not to leave any damage. I would definitely hire them again for a move.

Simon Maeder

Everyone on my move was very careful when handling our belongings. They were professional and knew what they were doing. I asked for a re-weigh at the destination and they gladly did that.

Ade Lina

Niki and his team were absolutely amazing! They made our move so easy going and stress-free and really helped out immensely!

Alex Ward

Bella Removal has an amazing team of staff! They were very efficient and the movers were very punctual, they did an amazing job. I definitely recommend this company to everyone, they will not let you down.

Mysticfallzz AJ

Professional, extremely efficient and friendly people’s. This is the first time we used Bella remover and we will not look elsewhere to find removers when we need them. They were great polite, friendly and very hard working. We recommending this coy to my friends and family.
So great to found such an excellent service.

Zoe Ntege

Fantastic service, great team, and most importantly customer-friendly office staff. I hired them to shift my office stuff and expensive electronic machines. They did the job perfectly and the amount they charged from me was very affordable. Thanks, Bella Removal.


Nike and the rest of the Bella team are absolute stars. They arrived before the 8 AM time we agreed, smiling and in good humour, and loaded our stuff in a professional manner, being careful to cause no damage. The entire operation lasted several hours, from loading, travelling to our destination and offloading. Bella Removals’ charges are competitive. Bella provided very good value. I highly recommend them.

Kathleen Doyle

Fantastic service from Bella Removals from pickup to the final delivery. Class act guys and completely professional team. Would definitely recommend Bella Removals.

Gerard Gillen

It made moving out and moving into my new home No stress at all. I want to mention Niki the women in charge of both moves. It was her manner her sense of humour and her professional manner that made both moves stressed and enjoyable. I would highly recommend Bella Removals and will use them again!!

Louise Malone

Amazing service. Cannot recommend highly enough. Couldn’t have moved house without their help. Thank you!


Provided a house move service at short notice with a good price. Very pleasant to deal with and very efficient on the day. Thank you.


They came in and packed up in a day, loaded the second day, and 2 days later delivered our items. Everything went very well, everyone was great to deal with. Respectful, good sense of humour, no issues at all.

Would happily use them again or recommend them!

Much better than doing it ourselves.

James Ashby

I can’t say enough what a wonderful experience this team brought to our move. The teams on each end of the trip were personable, professional, and lent a hand in packing where our efforts fell short. This was a night and day different experience from other moves we have been through.

L Zanardo

Thank you for looking after our shipment so well. On the day of the delivery, the staff were friendly, efficient and asked us where everything should go. We appreciate Bella Removal’s excellent communication and would not hesitate to recommend.

Gina Dimitracopoulos

We used Nike and her team last week. Arrived with 2 Luton Vans and a team of 4 plus Nike. Very quick and efficient. We have moved a couple of times in the last 10 years, but this team was the only one who “shrink-wrapped” or covered all the furniture. All included in the price. We had quotes from 4 different companies, Pricewise, they were in the middle of all the quote. but Nike’s personality helped make our decision to use them. We will choose to use them again.


Everybody I dealt with at Bella Removals was very professional, friendly and did the job in a timely manner. There were no “hidden fees” and the cost was reasonable. I wouldn’t hesitate to use their services again. Thanks, Bella Removals and team for making the move easier to take.

Susan Hunter-Albert

Thank you Bella Removals – Niki and the team were terrific!!!

After living in our home for 5 years, it was a big move. I recall the last time we moved (5 years prior using a different company), the entire day felt chaotic and stressful. I had prepared myself for the same with this move, but Niki and her team were fantastic. Everything went so smoothly because these guys not only know what their doing (amazed they could get everything in the truck – it was puzzle perfection) but they were friendly and courteous all while being very hard working. Thank you, Niki and team & Bella Removals – you made our move as easy as it could have possibly been. And since we moved into a temporary rental residence until our new home is built and completed, we’ll most certainly be booking you again in one years’ time.

Poppy Simister

The Bella Removals team was so accommodating and so responsive. Niki was so easy to communicate with. They made my move feel like a breeze and they took care of all unforeseen complications. Will always use them!

Martine Pullen

Bella Removal has an amazing team of staff! They were very efficient and the movers were very punctual, they did an amazing job. I definitely recommend this company to everyone, they will not let you down.

Peter Jackson

I am beyond happy with the removal service provided by Bella Removals Company London. From the packing to loading and transportation, everything went smoothly. They made our moving day much easier than expected.


We have moved many times over the last 55 years and this move was, by far, the best we have ever experienced. Not inexpensive but, as they say, you get what you pay for and we did. Very professional, responsive, and pleasant people to work with. They couldn’t do enough, from the first estimate to final delivery, to make us very happy. Thank you Bella Removals.

Matt Atkinson

We had a very positive experience with Bella Removals. Customer Service was informative and detailed. Paperwork was emailed promptly. Arrival time was communicated by phone and updated when they were late leaving the dock. We had three movers that were efficient and careful with our belongings. They asked to make sure everything was placed in the correct room. Overall, Bella Removals made what could’ve been a very stressful day, a very manageable day. I would definitely recommend them!

Tony Macalpine

We used Bella Removals for our recent move and had a great experience. Because of COVID-19, we were unsure when we would be able to move, but Bella Removals was very flexible and worked through everything with us. The movers were efficient, careful, and followed all safety guidelines. I Would highly recommend Bella Removals.


Excellent service, Friendly crew and very Professional. Highly recommend using their services.

Agnieszka Majewska

Really happy with the service I received, the staff are efficient and the move went without a hitch. Thank you!

Aandip Amlani

I used Bella Removals Company for a second time. Both times I had a great experience with the company. The staff is really helpful and professional. Highly recommend!


Fantastic service, great team and most importantly customer-friendly office staff. I hired them to shift my office stuff and expensive electronic machines. They did the job perfectly and the amount they charged from me was very affordable. Thanks, Bella Removal.

These guys were excellent! They were easy to deal with, upfront, reasonably priced, no hidden fees, professional, and responsive. They accomplished our move 2 hours more quickly than scheduled and made everything absolutely seamless. I highly recommend this company!
Sharon Preston

Excellent job from start to finish. I highly recommend it.

John Frigieri

The guys were professional, expert and very helpful. They transfer my belongings to the new house carefully despite the rainy weather condition. Good job all round. Thank you.


The service was excellent. Responsive and professional. The Bella Removal team who moved my things were terrific and careful. Absolutely nothing was broken or missing. Thank you very much for taking good care of my needs and my things and for helping me reach my new destination.

Sam Duggan

Nike and the rest of the Bella team are absolute stars. They arrived before the 8 AM time we agreed, smiling and in good humour, and loaded our stuff in a professional manner, being careful to cause no damage. The entire operation lasted several hours, from loading, travelling to our destination and offloading. Bella Removals’ charges are competitive. Bella provided very good value. I highly recommend them.


They are very honest people, I have a 5-bed house and they have done an outstanding job at packing it all for me, I left cash by accident in my cupboard and they were extremely nice and found it and returned it to me! I am very impressed with how kind and lovely this company is. There were no hidden or extra charges, they stick to their word and are great people. I highly recommend this company. I was extremely happy with their service!


Professional, efficient and extremely reliable.
They went above and beyond our expectations although the weather was very hot , they started 9 am and didn’t finish until 5 pm . Worth every penny. I would use them again and recommend them for anyone. Many thanks Nigi and her team , you worked very hard.

Fatima Elbuthani

Totally professional, extremely efficient and friendly people’s. This is the first time we used Bella remover and we will not look elsewhere to find removers when we need them. They were great polite, friendly and very hard working. We recommending this coy to my friends and family.
So great to found such an excellent service.

Maniraj Lakandri
“Great customer service on the phone and at the storage place!!”
Season & Movies Best Clip

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